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DANUBIS (Danube Utility Benchmarking and Information Sharing) is an online repository of resources for and about water supply and sanitation utilities in Southeast, Eastern, and Central Europe.








DWP Events

Danube Water Conference
    11-13 May 2016, Vienna, Austria

Danube Water Utility CEO/Senior Executive Meeting
    04 March 2016, Vienna, Austria

Workshop for validation of new data
   collection and management platform

    11-12 February 2016, Vienna, Austria

Associations Meeting
    03-04 December 2015, Vienna, Austria

Further Events

Regulating Water Supply and Wastewater Services
    25 - 28 May 2016, Ohrid, R.Macedonia

Water Services - From Challenges to     Opportunities
    30 March 2016, Zenica, B&H

European River Symposium
    2-4 March 2016, Vienna, Austria

EIP Water Conference 2016
    10 February 2016, Leeuwarden, The

For a more comprehensive overview of water and wasterwater events in the Danube region, consult DANUBIS.org.


DWC 2015 Conference Report available

DWC 2014 Conference Report available

Program Activities

Analytical and Advisory Work
Capacity Development
Knowledge Sharing
Competitive Grant Window


Implemented by


Supported by




MoU signed between NALAs and IAWD

During the XI NALAS General Assembly, held in Prishtina on 14 and 15 April 2016, a Memorandum of Understanding (MoU) was signed between NALAS and IAWD. "I am happy that I was able to attend NALAS conference yesterday and learn about the challenges of local governments in the Region when it comes to investments. We are here to join actions, develop capacities and improve services to citizens", said Mr. Walter Kling on behalf of IAWD.

 Further information on the NALAS General Assembly


European Riverprize Winner 2015 announced

As part of the European River Symposium held in Vienna on 2-4 March 2016, the winner of the prestigious European Riverprize was announced. The Segura River in Spain was selected for the effective restoration conducted over the past 30 years. Through advanced wastewater schemes and water reclamation, the Segura River Project managed to transform the heavily-polluted watercourse resembling an open sewer into a healthy, vibrant river. The award and trophy were presented at a Gala Dinner in the Vienna City Hall. Two other finalists presented their river restoration projects; the River Trent in the United Kingdom and the Aragon River in Spain.

The European River Symposium included presentations, working groups and panel discussions on a wide range of topics related to river management, such as hydropower, tourism, flood protection, water quality and the role of partnerships in river management. Further information on the Riverprize, as well as the full conference program can be found below.

 Further information on the European River Prize and the three finalists

 European River Symposium Program Guide


Brochure on the Commercial Efficiency capacity building program published

A brochure summarising the Commercial Efficiency capacity building activity, which was conducted from October 2014 to October 2015, has been published. This activity consisted of three phases, during which a consultant team developed business plans and commercial improvement measures with 21 water utilities from the Danube region. This was followed by technical assistance aimed at translating the measures and opportunities identified during the planning process into practice.

 Brochure on Commercial Efficiency Capacity Building Activity


Competitive grant window is opened; applications are accepted until April 8, 2016

The Danube Water Program has launched a competitive grant process for activities that support improvements in local, national and regional utility management and operational practices. Actions that will be financed have to show inter-relation with the overall Danube Water Program activities as outlined in the Work Plan (published here). The official call for applications and the application form can be downloaded below and are also available on the ‘Publications’ section of this webpage.

 Call for Applications for Competitive Grants

 Application Form for Competitive Grants


The World Bank is hiring a Program Analyst for the Danube Water Program

The World Bank is currently accepting applications for a Program Analyst to support the overall implementation of the Danube Water Program, with a focus on the Bank-led part of Program activities. Suitable candidates should have, amongst others, a Master's or Advanced Degree and 2 years experience in a relevant field, excellent written and oral communication and presentation skills and a solid understanding of the social, economic and political context in the Danube region. Local language skills are desirable. Further information, including the full list of qualifications and skills needed and information on the application process can be found using the link below. The closing date for this position is 7 March 2016.

Program Analyst job description and online application


IAWD is recruiting a Knowledge Management and Capacity Building Coordinator

To support the planned Capacity Building activities in Phase II of the Program, and to further develop and manage the knowledge sharing and communication activities, IAWD is seeking to hire a Knowledge Management and Capacity Building Coordinator. Applications are open now and will close on 26 February 2016. The full job announcement and Terms of Reference can be found below. 

 Knowledge Management and Capacity Building Coordinator Job Announcement

 Knowledge Management and Capacity Building Coordinator Terms of Reference


Client Satisfaction Survey 2015 Results

A survey amongst participating utilities, water associations, government institutions and other stakeholders was conducted last December. The results have now been analysed and can be accessed below. Overall, the survey showed that the Program is well-received and 89% of respondents are satisfied with the activities and outputs. Respondents found the opportunity to extend their professional network and improve their knowledge of regional trends and best practices the most useful result of participating in the Danube Water Program. The State of the Sector Report is seen as a very high-quality piece of analysis, however, this does not translate into respondents using the data provided in it extensively, which is an area for further work. The annual Danube Water Conference is a very popular event and seen as a good instrument for knowledge sharing. A report with a detailed analysis of the survey results can be downloaded using the link below and is also available in the 'Publications' section of this webpage.

 Client Satisfaction Survey 2015


Work Plan for Danube Water Program Phase II now available online

Upon receiving confirmation that the Danube Water Program will be extended for at least another three years, a Work Plan was compiled for Phase II, which runs until the end of 2016. The updated Work Plan describes all on-going and planned activities under both the current and next phase of the Program, and builds on the latest Work Plan for 2013-2015 approved by the Steering Committee in February 2015. The Work Plan is consistent with the Program's objective and revised results framework and reflects progress made and feedback received since the start of the Program. The document is available for download below and can also be found under the 'Key Program Documents' heading in the 'Publications' section on this webpage.

 Danube Water Program Phase II Work Plan


Survey on capacity building activities shows high satisfaction

A survey was conducted amongst utility staff participating in the capacity building activities offered by the Danube Water Program. In total, we received more than 60 responses from 11 DWP partner countries. The results show a very high satisfaction with the activities. More than 90% of respondents were satisfied or very satisfied with the program and over 95% would recommend the program they attended. Virtually all respondents felt that the program had a positive impact and provided them with relevant knowledge. The survey also highlighted the importance of practical training, as 'learning by doing' was rated the most effective delivery method. The benefits of regional cooperation and IAWD's role in it were highlighted in comments such as "...international experience more than welcome” and “That is why this IAWD program is excellent and well received". The link to a presentation with more details on the survey results can be found below.

 Results of survey on capacity building programs


Danube Water Program continues to end of 2018

The Danube Water Program has received funding for a second phase (continuation) and will be active for at least another three years – up to the end of 2018. The Austrian Ministry of Finance approved the additional 5 million euro financing and all the necessary Grant documents have been signed.

The World Bank and IAWD will again jointly manage the activities (as a continuation of the existing arrangements) and the staff who have managed the work till now will continue their work.

In the continuation of the program there will be the major program elements continued with an additional focus on capacity building of utilities and support for strengthening National Water Utility associations and IAWD in particular. A second round of competitive grants will also be launched early in 2016.

Prior to the end of the project another State of the Sector survey will be completed to review progress in reforming the water sector and additional analytical work will be carried out on regionalization and supplying water services to rural areas among other topics.


World Bank Water Blog - the EU accession workshop

A post by Angelika Haider of the DWP World Bank team has been released on the WB Water Blog. Ms. Haider entertainingly summarizes her participation in the Regional EU Accession Cross-Support Workshop in the Water Sector, which was held in Zagreb on 28-29 September 2015.

Read the full story here.

Further information on the workshop

Further information on Regional EU Accession Cross-Support in the Water Sector


Energy Efficiency Program - brochure available

A brochure summarizing the key messages of the capacity-building program on Energy Efficiency is now available here.

This brochure accompanies a more detailed report, which documents the project implementation process, project outcomes, and lessons learned throughout the program. It also provides an evaluation of the program by participating utilties, with the general mood being very positive and highlighting aspects such as the comprehensiveness and user-friendliness of the training material.

The Energy Efficiency program was planned and implemented by Econoler, a renowned consulting firm specializing in the design, implementation, evaluation and financing of energy efficiency programs and projects worldwide. The activity benefitted from additional financing by ESMAP, the Energy Sector Management Assistance Program.

Further information on the the Energy Efficiency Program

Brochure of the Energy Efficiency Program

Final Report of the Energy Efficiency Program


For older news stories, please click here