What does the Program do?

The World Bank and IAWD have designed the Program to achieve smart policies, strong utilities, and sustainable services.

To realize this goal, the Program supports activities in five areas of work: sector governance and structure (pillar I); regulation, tariffs, and subsidies (pillar II); benchmarking (pillar III); asset management and investment planning (pillar IV); and service efficiency improvement (pillar V). All pillars are considered to be related, and many activities cut through various pillars to connect stakeholders who should, but typically do not, work together.

The activities supported by the Program fall under four broad categories: Analytical and Advisory Work, which is the development of new research or consolidation of existing material in order to improve the overall understanding of the situation and challenges of the sector in the region, and its use to inform policies in the region; Knowledge Sharing Platform, where the focus is on exchanging and sharing experiences and lessons among countries, institutions and utility companies; Capacity Development activities targeting improved water and wastewater services at all levels, from utility companies and their management, to local government representatives, regulatory agencies and ministries; and a Competitive Grants Window to finance local initiatives. The Work Plan outlines each activity, including its main audience, objectives, and current status.