Training of Trainers Event for Commercial Efficiency

26 - 28 April 2017, Korca, Albania

The Training of Trainers event for the Commercial Efficiency Program takes place in Korca, Albania from 26-28 April 2017 (by invitation only). Representatives of three Hubs (SHUKALB/SHUKOS in Albania/Kosovo, ADKOM in FYR Macedonia and APA Brasov in Romania) are trained by the Technical Partner ValuAdd. The training program embodies a comprehensive curriculum consisting of a combination of classroom transfer of knowledge, practical field observation and engagement. Trainees will also be able to observe and discuss the activities that are conducted at the Customer Service Center and the Meter Management shop of the utility, as a part of the training workshop.