Benchmarking 2nd Phase Kick-off Workshop for Kosovo and Albania

7 July 2017, Pristina, Kosovo

SHUKOS and SHUKALB will organize through their common HUB Kosovo & Albania the Kick-off workshop for the Benchmarking Program 2 Phase in Pristina on 7 Junly 2017. The workshop is organized in cooperation with the Danube Water Program and the European Benchmarking Co-operation (EBC).

The Benchmarking Program for the country cluster Kosova and Albania has the objective to improve by learning from each other. The second phase of the Benchmarking Programm will continue with support by IAWD coordinated by Ms.Nadire Vitija, in close co-operation with EBC (European Benchmarking Cooperation) and run from 2017 to the end of the 2018. In this period, two benchmarking exercises will be carried out.

The benchmarking Program is a "must" for the water sector in Kosovo and Albania (i) to monitor and improve service and business processes, which is an ongoing task of management of the services and (ii) to meet the expectations of the outside world, e.g. the European Parliament, which encourages european waterworks to use Benchmarking as an instrument for internal control and calls for improved transparency to open the way for new funding for the sector in the region.

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